The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Yes! Paypal is safe and easy. You can also use a variety of credit cards via Paypal.
I ship using USPS Priority Mail or First Class (if applicable, 13 oz. or under) Shipping. All Priority Mail packages are tracked and insured.
I use USPS Priority boxes but in an effort to stay green, I sometimes reuse boxes and packing materials. All purchases come from a smoke free and pet friendly environment.
Shipping fees noted on each listing are for the CONTINENTAL U.S.A. ONLY. If you live in Hawaii or Alaska, please message me for an exact quote.
If your item is damaged in transit, I will require clear photos of the damaged item(s) along with a photo of the exterior packaging for insurance claim purposes.
I CAN NOT GIVE A REFUND FOR DAMAGED ITEMS IF I DO NOT HAVE THE REQUIRED PHOTOS OF THE ITEM AND PACKAGING FOR THE POSTAL INSURANCE CLAIM.
You may be required to fill out an affidavit or claim form from the post office and or insurance company.
If an item is returned to me due to an "undeliverable" address or not claimed by the Buyer for any reason, the Buyer is responsible for all return shipping fees.
International customers are responsible for any Customs fees, taxes (VAT or GST) or duties (IF APPLICABLE). These fees are NOT INCLUDED with your purchase from me.
I DO NOT COLLECT VAT OR GST. YOU MAY BE CHARGED FOR THIS AFTER YOUR PURCHASE.
All international packages ship with the appropriate Customs forms declaring the package contents and value (as required by Customs).
If you are not sure about your country's Customs' rules and regulations, please contact your Custom's office.